Marketing Campaign Agent
by Druid AI
Summary
Runs multiple promo campaigns in parallel and picks the right one based on conversation context—serves rich HTML messages from a database, not the KB.
Description
The trigger waits for inactivity windows, scores intent with GPT, selects the matching campaign from a DB table, and displays an HTML card (text, images, links). It handles frequency caps, quiet hours, and eligibility, and logs outcomes to analytics/CRM.
Features
- GPT-based campaign matching from prior conversation context
- DB-driven HTML creatives (copy/images/links), versioned
- Rules: eligibility, priorities, frequency caps, quiet hours
- Channel support: in-chat card; optional email/SMS follow-ups
- A/B tests and performance logging (views ? clicks ? action)
- Admin UI or table schema for rapid updates (no KB edits)
ROI & Benefits
- Relevant, timely promos without hard-coding in the KB
- Faster ops: swap creatives in minutes, not releases
- Higher engagement and conversion vs. static banners
- Clear attribution to downstream actions
Prerequisites
- DRUID tenant
- LLM configured
- Conversation logs access
- Campaigns table (Creative, Rules, Priority, Start/end)
- Optional Email/SMS connector
- Analytics/CRM hooks
Integrations
Intent taxonomy & scoring thresholdsDB schema + governance for creatives and rulesTemplates for HTML cards; tracking & attribution setupUAT on conflicts/overlaps; go-live SOPs
Services
- Campaigns
- Promotions
- Intent
- Html-cards
- Targeting
- A/B-testing
- Analytics
Found in Solutions (0)
This agent is not part of any published solutions.